Nothing to operate
The screen is already on the right thing. No login, no menu, no remote sequence to remember, no app to explain over the phone.
If you are caring for a parent with memory loss, you already carry the appointments, the medications, and the phone calls. This is one thing that asks nothing of you after the day it arrives.
The screen is already on the right thing. No login, no menu, no remote sequence to remember, no app to explain over the phone.
No camera and no microphone in the screen — a hardware fact, not a setting. Both come from an iPhone someone brings into the room, and only while it is being used.
It is managed remotely and replaced if it fails. You will not be troubleshooting a device from two time zones away.
The hardest part of a visit is often the quiet. Engage gives you somewhere to start — a song they danced to, a walk through a city they knew, a gentle prompt with no wrong answer.
Sing-along and video calls run from an iPhone brought into the room — yours when you visit, or a care partner’s. The phone supplies the camera and microphone and puts the picture on the television at full size, so the person you are visiting has nothing to hold and nothing to operate.
These two need an iPhone with an iCloud account and an Apple subscription, which Apple bills separately. That is a real extra cost and it is not part of what we charge, so we would rather you hear it here than discover it later. Everything else on the screen works with no phone in the room and nothing else to buy.
Words on the big screen, an iPhone in the room as the microphone. Needs an iCloud account and a paid Apple subscription.
A video call at television size, run from an iPhone in the room by whoever is there. Same iCloud and Apple subscription requirement.
Nothing tests them. Everything is built to open a story, not to score one.
A short email is enough. We will tell you honestly whether this fits your situation.
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